Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide.
Giving feedback
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- leave a review on the NHS website
- phone us on Coleford Medical Practice 01594 838108 or Brunston Surgery 01594 838108 or Lydbrook Health Centre 01594 838108
Complaints
We will always try to give you the best service possible, however, if you feel this has not happened then please ask to see our practice complaints procedure leaflet upon request which will explain what to do if you have a complaint about the services we provide for you.
If you are not satisfied with the outcome you may also contact the Patient Advice and Liaison Service who are based at the Gloucestershire Clinical Commissioning Group on 0800 0151 548.
